Customer testimonials

The service you provided was absolutely great and made the process less daunting than I expected. Thank you again.

I would like to take this opportunity to thank you for all your assistance with the leasing process. All aspects of the process were quick and explained well. Very happy with the service that was provided to me and would recommend other work colleagues to use the service

I was very impressed with the service and support that I received from Innovated Leasing and from the dealership. Your support in arranging for a very quick turnaround to allow me to take delivery of the vehicle in only 4 days from start to finish was much appreciated

It was a great experience. I was very time poor coming back into the country and needing a vehicle, to be pre-approved as a previous customer was a tremendous benefit and save me time and effort in getting into a car

You have given me excellent service throughout the entire leasing application process. You promptly and efficiently answered all my questions. All paperwork was forwarded to me in an appropriate time and you actioned every form as quickly as possible. I had a high number of queries and at no stage did I feel that I was inconveniencing you with these questions. When it came time to pick the car up from the dealer the salesman I dealt with made a comment as well that they deal with a great deal of leasing companies and agents for these companies and he felt you were the most professional he had ever dealt with

Very happy with the service from yourself and your company. The whole process could not have been easier or smoother in my opinion. Thanks again for all your help and invaluable advice, much appreciated

I could not speak more highly of you and Innovated Leasing, all questions I had in regards to the transaction was attended to promptly and it has been very easy to complete all the necessary components. I would definitely recommend fellow colleagues who are seeking to lease a vehicle to you.

Two years ago, the service was impressive, this time it was even better. Very responsive and as always you have been enthusiastic to educate me on all the options available. You have been extremely patient during this process

This is my first experience in undertaking a lease on a motor vehicle. I have been extremely happy with the service that has been provided to me. I originally found the leasing arrangement quite daunting but became quite confident after talking to you on a number of occasions. I cannot express how helpful you have been in providing me with the information I needed and just answering a question here and there as they popped up. Your professional approach and knowledge gave me the confidence to try leasing for the first time. I would be happy to recommend leasing to anyone after my personal experience.

I just wanted to thank you for all your assistance with the purchase of my new car. You have been polite and friendly answering all my queries promptly. Your background knowledge is great and I felt this assisted me with making my final decision. Once again, thanks for your time and efforts, it was very much appreciated.

Thank you for assisting us with our application. The entire experience with Innovated has been positive and collaborative with great direction especially for us being new to this. We have no objection to recommending your company to anyone looking to lease a vehicle

The service you have provided through Innovated Leasing has been wonderful. You have a very pleasant nature and are very easy to deal with. It was great that you were so available and accessible and able to answer or respond to whatever issues arose over the 4 days of processing. Also, the relationship you appeared to have with the dealership and the way you were able to coordinate with them, requiring minimal input from me, was excellent. You very much lived up to the expectations, that Neil Campbell conveyed during his visit to Bourke, regarding the streamlining and simplifying of the process of leasing a car through Innovated Leasing.

As always, I have found my dealings with Innovated to be excellent. The assistance provided by yourself and Neil has been fantastic and I would have no hesitation in recommending you to anyone.

I've had a pleasant experience dealing with you and team at Innovated leasing. Everything explained and clarified well for me. I was provided support from beginning of the process through to the delivery of the vehicle. Greatly appreciated. There were no delays, it was all done efficiently.I have recommended Innovated Leasing to my colleagues.

I would like to extend my sincere gratitude to you as you have been very professional, prompt and efficient in this process. You delivered exceptional service that helped me get my car stress free. You were patient with all my enquiries. I will highly recommend you and Innovated Leasing to my colleagues, friends and family.

I have been absolutely thrilled with the responsiveness to all my enquiries with you and how professional and pleasant you have been to deal with. The whole process was simplified so much and I was very grateful for your support.

Just wanted to say it was absolutely pleasure, again, to work with you. Your professional skills and knowledge regarding leasing make the process easy and pleasant.

I would like to commend you on excellent customer service and persistence throughout the process. Your communication was both professional and timely, allowing me to know what steps we were up to and not wondering what was happening next. I will definitely be recommending you and Innovated Leasing to my colleagues.

Being the type of person that researches most decisions that I make, I researched 4 companies. Innovated Leasing stood head and shoulders above the others. On top of the excellent customer service from the go, the price from Innovated Leasing was by far the most competitive. I was guided through the paperwork seamlessly and in a matter of days we were done. I never felt hurried or pressured. I was always presented with all the information I needed and guided to make an informed decision. Even the post-delivery follow up has been great. 10/10 - keep up the great work.

This has been the most painless process I have ever had to get a new car. Everything has been done promptly and at times faster than I expected. Communication was great and I was informed along the way. Any emails or phone calls were answered quickly. All in all, a quick, painless and well-orchestrated procedure. Well done to all

I wanted to let you know he has been really excellent throughout the entire process. Very efficient, knowledgeable and really patient. We liaised quite a number of times. He is a really valuable asset to Innovated. Very customer focused. I wouldn't hesitate to recommend Innovated to others and I would definitely advise them to deal with Met.

It has been a pleasure to deal with you guys, the level of support, and the willingness your team has shown has been great. I had no problems though the period of selecting car, arranging quotes, getting finance sorted. All was well sorted and precise. I appreciate the level of commitment you have, and my experience was nothing but great with you guys.

Just want to thank you for all your help to myself and Mal. You guys were extremely helpful and patient throughout, answering our many questions. As both of us had no experience or knowledge with novated leasing, your help was much appreciated. By far the most informative out of any of the companies we spoke with.

I’m really pleased with the service I received from Innovated Leasing and the dealership you found for me, after being messed around by the dealership I had found myself.Both you and the dealership responded quickly to any questions I had and kept in contact in regards to delivery and settlement dates. It was reassuring to know that both yourself and Nick would reply quickly to my questions and call to follow up.I feel everything was explained clearly with very little hassle or confusion. Thanks so much for everything, I cannot fault the help I have received from you both.

The Client service has met or exceed my expectation. You especially have been pro-active, helpful and prompt with all aspects of the process. Neil Campbell has also been very helpful & timely with advice. I have no suggestions on how your exceptional service could be improved.

I am extremely happy with all aspects of my experience with your company. Everyone has been incredibly helpful and understanding. I have and will continue to recommend Innovated leasing to my friends and colleagues.

I would like to take this opportunity to thank you both for the service you both provided. You were professional and courteous with all my dealings. The lease and paperwork were sorted out within a few days and I got to pick up my car on the day I expected to as well.

I would like to say a huge thank you to the team at Innovated Leasing. Everyone I dealt with (you, Rhys and Christie) were friendly, extremely helpful and professional. Nothing was ever too hard. There were a few setbacks out of the teams control and they handled it in a timely and professional manner. I have and will continue to recommend Innovated leasing.

May I say a special thank you to Katya Serra, she was outstanding, very professional. Responded and updated me in regards to the application in a timely manner. I was never anxious about the whole process as she was available to answer my questions no matter how silly they were at times. So, thank you for that. As for you Met you are a champion. I could recommend someone any time to do business with you

I was extremely happy with the service provided by yourself and Innovated Leasing. To be honest, I was a little sceptical about the merits of a novated lease in my circumstances initially but you were able to answer all my questions. I thought it was a tough ask getting things sorted in the timeframe but we managed to get things done and I was able to pick up the car just before they closed. Your sense of professionalism, courtesy and attention to detail is much appreciated.

Your help on the lease and all the information you have sent me (written and verbal) has been enormously helpful –and always spot on. I’ve had a novated lease with a different company and I have to say that you guys do it better

Your help on the lease and all the information you have sent me (written and verbal) has been enormously helpful - and always spot on. I've had a novated lease with a different company and I have to say that you guys do it better.